Return & Refund

  1. Defective Items Only
    We accept returns and refunds only for defective items. If you receive a product that is damaged or not functioning properly, please contact our support team with details of the defect and proof of purchase.

  2. Inspection Process
    Once we receive the returned item, our team will thoroughly inspect it to verify the defect. We will notify you via email within a reasonable timeframe about whether you are eligible for a refund or replacement.

  3. Refund or Replacement
    If your claim is approved, we will either replace the defective item or issue a full refund to your original payment method. Refunds may take 5-10 business days to process, depending on your bank or payment provider.

  4. Return Shipping Costs
    For defective items, we will cover the return shipping costs. Please contact our support team to arrange the return process and receive a prepaid shipping label if applicable.

  5. Non-Defective Items
    Unfortunately, we do not accept returns or refunds for non-defective items unless required by law. Please ensure you review product descriptions and specifications carefully before making a purchase.